Yesterday night after finishing my MOSS 07 conversion webpart development at my office (hmm,I have the release this week) I reached home by midnight 01.30 AM and had a unforgettable moments for the next 3 hrs when I tried to install office 2007 BETA 2 release.
Here is the sad story and how I got recovered out of that,I am sure most you or your friends might face this issue and this article will save your precious time.
Once I clicked the setup file OPPLUS-EN.EXE ,it extracted the files required for installation and when it climbed towards installation screen,I got the below error
“Setup is unable to proceed due to the following error(s):
The 2007 Microsoft Office system does not support upgrading from a prerelease version of the 2007 Microsoft Office system. You must first uninstall any prerelease versions of the 2007 Microsoft Office system products and associated technologies.
Correct the issue(s) listed above and re-run setup. “
This issue occurs if either of the following conditions is true: • A beta release version of a 2007 Office program is still installed on the computer.
• A component from the beta release version of the 2007 Office suite or program is still installed on the computer.
You must remove all beta release versions of the 2007 Office suite or program from the computer before you install the original release version of a 2007 Office suite or program.
Additionally, this issue occurs if any of the following items are installed on the computer:• 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS (Beta)
• 2007 Microsoft Office Add-in: Microsoft Save as PDF (Beta)
• 2007 Microsoft Office Add-in: Microsoft Save as XPS (Beta)
• Microsoft Expression Web Designer Beta 1
• Microsoft Expression Web Designer CTP1
• Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats (Beta 2 Technical Refresh)
Step 1: Remove all beta release versions of 2007 Office products and components
Step 2: Remove the beta release version of 2007 Office Windows Installer files and registry entries
Remove the installation files, and stop the 2007 Office services
Note These steps require that your user account has Administrator permissions on the computer. 1. Click Start, click Run, type installer, and then click OK.
This process opens the Windows Installer folder.
2. On the View menu, click Details.
3. On the View menu, click Choose Details.
4. Click to select the Subject check box, type 340 in the Width of selected column (in pixels) box, and then click OK.
Note It may take several minutes for the subjects to appear next to each .msi file.
5. On the View menu, point to Arrange Icons by, and then click Subject.
6. Determine whether there are any .msi files whose subject is “Microsoft Office product_name 2007.”
7. For each .msi file that has the subject “Microsoft Office product_name 2007” in the Windows Installer folder, follow these steps.
Important Do not close the Windows Installer folder. a. Click Start, click Run, and then type msiexec.exe /x.
b. Drag the .msi file that you found to the Open box.
After you do this, the Open box should contain the following text:
msiexec.exe /x Path_to_msi\installer
c. Click anywhere in the Open box, and then press END.
The pointer moves to the end of the path.
d. Press SPACEBAR, type NOREMOVESPAWN=1, and then click OK.
The Windows Installer will try to remove the 2007 Office program or component.
Repeat steps 7a through 7d until you have removed every .msi file that is associated with a 2007 Office product or component.
8. Right-click My Computer, and then click Manage.
9. In the Computer Management dialog box, expand Services and Applications in the Console Tree pane, and then click Services.
10. If Office Source Engine is running, right-click Office Source Engine, and then click Stop.
11. Close the Computer Management dialog box.
Remove the beta release version of the 2007 Office registry subkeys
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.1. Locate and then delete the 2007 Office registry subkeys if they are present. To do this, follow these steps: a. Click Start, click Run, type regedit, and then click OK.
b. Click the following subkey:
c. On the File menu, click Export, type DeletedKey01, and then click Save.
d. On the Edit menu, click Delete, and then click Yes to confirm the deletion.
e. Repeat steps 1a through 1d for each registry subkey in the following list. Change the name of the exported key by one for each subkey.
For example, type DeletedKey02 for the second key, type DeletedKey03 for the third key, and so on.
Note In these registry keys, the asterix (*) character represents one or more characters in the subkey name. • HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
Note If the computer is running a 64-bit version of Microsoft Windows, locate and then delete the following subkeys:• HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
2. Locate the following registry subkey:
Note On a computer that is running a 64-bit version of Windows, locate the following registry subkey instead:
3. On the File menu, click Export, type UninstallKey01, and then click Save.
4. Under the Uninstall subkey that you located in step 2, click each subkey, and then determine whether the subkey has the following value assigned to it: • Name: UninstallString
• Data: file_name path\Office Setup Controller\Setup.exe path
Note file_name is the name of an installation program, and path is a file path.
5. If the subkey contains the name and the data that are described in step 4, click Delete on the Edit menu. Otherwise, go to step 6.
6. Repeat steps 4 and 5 until you locate and then delete every subkey that matches the name and the data that are described in step 4.
7. Close Registry Editor.
Remove the beta release version of the 2007 Office installation files and folders
1. Click Start, click Run, type %CommonProgramFiles%\Microsoft Shared, and then click OK.
2. If the following folders are present, delete them: • Office12
• Source Engine
3. Click Start, click Run, type %ProgramFiles%\Microsoft Office, and then click OK.
Note On a computer that is running a 64-bit version of Windows XP, type %ProgramFiles(x86)%\Microsoft Office instead.
4. Delete the Office12 folder.
5. On the root folder of each hard disk drive on the computer, locate and then open the MSOCache folder. If you cannot see the MSOCache folder, follow these steps: a. Open Windows Explorer, and then click Folder Options on the Tools menu.
b. Click the View tab.
c. In the Advanced settings pane, click Show hidden files and folders under Hidden files and Folders.
d. Click to clear the Hide protected operating system files check box, and then click OK.
6. Open the drive_letter:\MSOCache\All Users folder, and then delete every folder that has the following text in the folder name:
Note This text contains a zero and a one for the letters “O” and “I.”
7. Click Start, click Run, type %appdata%\microsoft\templates, and then click OK.
8. Delete the following files:• Normal.dotm
9. Click Start, click Run, type %appdata%\microsoft\document building blocks\language_id, and then click OK.
10. Delete the “Building blocks.dotx” file.
11. Click Start, click Run, type %temp%, and then click OK.
12. On the Edit menu, click Select All.
13. On the File menu, click Delete.
14. Restart the computer.
15. After the computer starts, try to install the original release version of the 2007 Office suite or program.
If you can install the original release version of the 2007 Office suite or program, the issue is resolved. If you cannot install the suite or the program, go to step 3.
Step 3: Temporarily disable antivirus programs and services
Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.1. Temporarily disable any antivirus programs and services that may be running. For more information about how to do this, see the documentation for this software.
2. Try to install the original release version of the 2007 Office suite or program.
3. Re-enable any antivirus programs and services that you may have stopped.